Refund Policy

Due to inflation costs and complex logistics with our international warehouses, we offer refunds for specific situations:

• The product has a noticeable defect.
• A photo must be attached as proof.
• The refund request must be made within 14 days of delivery.
• Damaged products will be reviewed on a case by case basis.

• You never received the product.
• The shipping company has confirmed that the product is missing or was delivered to the incorrect address.

You will have to pay for shipping to return the item for a refund if the above circumstances apply.

Any questions? Email the White Pepper Team at customercare@shopwhitepepper.com

xoxo,

The White Pepper Team